Zadar Airport Arrivals (ZAD)

Flight Arrivals at Zadar Airport

Upon arrival at Zadar Airport (ZAD), please retrieve your luggage and other personal belongings at the designated Baggage Claim area at the terminal.

In the case of missing baggage, passengers may approach the nearest Visitor Information Desk.

You can also leave a message with the passenger’s full name, email, phone number, and a brief description of the lost item(s).

Lost or damaged luggage can be reported at the Lost and Found Office at +385 23 205 904 or via E-mail: lost-found@zadar-airport.hr

Note: The airport will keep all items for some time. After said period, the property will be deemed abandoned.

Wi-Fi at Zadar Airport

Free, unlimited Wi-Fi is available throughout Zadar Airport.

Transfer Services at Zadar Airport

Ground transportation facilities from ZAD include rental cars, taxis, rideshares, shuttles, and buses.

A typical taxi fare from the airport to the downtown area would be around €26 (HRK 200) or less.

Any amount higher than this is already too much.

Rental Car Services at Zadar Airport

Upon arrival at Zadar Airport, proceed in the direction of the Car Rental Station outside the Baggage Claim areas.

Most rental facilities are open 24/7, but operation hours may vary. Remember to print your car rental voucher for more information.

To book, present identification, and receive your rental agreement. The counter representative will give the customer the keys & directions to their car. See and compare all rental car companies at Zadar Airport.

Please inquire at your service provider for specific service hours and return procedures.

Plan and book your rental car as soon as possible ahead of your trip. Also, plan to check with your rental car company to confirm your reservation ahead of your trip.

Ride Shares at Zadar Airport

Rideshares pick passengers at the designated area at the Ground Transportation Center.

Passengers can reserve rideshare by downloading the company’s app on their smartphone and coordinating directly with their driver.

They can also request a ride a few days before their flight to avoid the inconvenience.

Ridesharing apps should let users verify the identity of drivers by checking out their faces, license plates, and colors.

Taxis at Zadar Airport

Taxis are at the Ground Transportation Center outside the Baggage Claim area.

A typical taxi fare from the airport to the downtown area would be around €24 (HRK 180) for a ride with up to 4 passengers, and the journey duration is 30 minutes.

Any amount higher than this is already too much. Try to negotiate your fare in non-metered taxis in the city. See more information about taxis at Zadar Airport.

If you need to travel outside the city area, please consult your driver for rates. It is not customary to give the driver a tip in Croatia but appreciated for good service.

Keep a record of the cab company, vehicle number, and driver's name in case you leave something behind.

Ferries at Zadar Airport

The ferry port Gaženica is the most modern ferry terminal in the country. It is approximately 3.5 kilometers south of the old town.

Domestic car ferries from Zadar use this port.

From ZAD, you can get there by taxi for approximately €24.00 (HRK 180) for a ride with up to 4 passengers, and the journey duration is 30 minutes. More information about ferry services to and from Gaženica port located in Zadar, Croatia.

The final fare may differ as taxis at Zadar Airport are metered.

Buses at Zadar Airport

The Airport bus pick up area is in front of the international terminal to Zadar Bus Terminal downtown.

At Zadar Bus Terminal, you will find routes from and to all the major towns, cities, and places in Croatia, such as Zagreb, Split, Dubrovnik, Rijeka, Sibenik, and elsewhere.

Driving time to the center of Zadar is approximately 20 minutes, the bus stops at the main bus station and then continues to the old town. More information about buses to and from Zadar Airport.

Bus tickets cost 25 HRK (€ 3.35) per ride, including luggage. The bus timetable changes several times a year, so it is advisable to consult the schedule at the airport.

Follow signs to ground transportation in the direction of the bus stop at the airport.

Hotel Shuttle Services at Zadar Airport

Many hotels in Zadar provide shuttle services. Passengers may confirm with their local hotel if this is available at their accommodation.

Shuttles pick up passengers at the Ground Transportation Center in front of the terminal.

Parking at Zadar Airport

ZAD provides safe and comfortable parking spaces for its customers. The facility is open 24/7.

Cash and credit cards are accepted at the facility. See more information about short and long term parking at Zadar Airport.

Passengers who want to park their car at the airport must ensure that they arrive earlier to have plenty of time to look for parking to avoid being late for their flight.

Other Services at Zadar Airport

Wi-Fi at Zadar Airport

The airport provides complimentary Wi-Fi throughout the terminal building.

ATMs at Zadar Airport

There are ATMs available on the Ground Floor.

Currency Exchange at Zadar Airport

You can make all your bank transactions and currency exchanges in the office of the OTP Bank which is located in the passenger building of Zadar Airport.

Note: Currency exchange shops and kiosks in airports are not the best places to exchange money.

For the best rates, try a local bank or a bank ATM to make your currency exchanges.

Check to see if your bank offers foreign ATM fee refunds for using a foreign ATM. Not all currency exchanges charge the same rate.

Additionally, consider withdrawing foreign currency from an ATM at your destination, preferably one that is affiliated with your bank to pay the lowest transaction fees.

Nursing Stations at Zadar Airport

It appears that no designated areas for nursing mothers or special quarters for families traveling with children are not available at the airport.

Please approach the Information Desk at the airport for assistance.

Restrooms at Zadar Airport

Accessible restrooms and regular restrooms are throughout the airport.

Food and Beverages at Zadar Airport

There are food and beverages shops throughout the airport terminals. Most food concessions operate on varying schedules.

Shopping at Zadar Airport

ZAD offers plenty of restaurants, cafés, and snack bars, which will make waiting for your flight a pleasant and, most importantly, delicious experience.

Smoking at Zadar Airport

This is a smoke-free airport, in line with Croatian law on smoking in enclosed public spaces.

Smoking is permitted in designated areas only. When in the facility, please follow smoking regulations at all times

Lost and Found Section at Zadar Airport

For items lost on the aircraft or at the gate area, please contact the respective airlines lost and found.

If you lost an item in any other area at the airport, including the security checkpoints and shuttle buses, please contact the Lost and Found Office at +385 23 205 904.

Or you can also complete the Lost and Found process at the Airport Information Desk.

When leaving your details for lost items(s), please include your full name, contact details, phone, email, and a description of the item(s).

The airport will keep all lost and found items for a considerable time of at least 30 days. After said period, the property will be deemed abandoned.

Please talk to the airport representative at the counter.

Ticketing at Zadar Airport

Please look for overhead signs pointing in the direction of ticketing areas at the terminals in front of the security checkpoint.

Each airline has its operating hours, but typically, airlines open their ticket counters two hours before departure time, even for early morning flights.

It is ideal to purchase your ticket in advance before arriving at the airport to avoid inconvenience.

You may also contact your airline directly for fares, ticket purchases, and flight schedules. All information and ticket purchases can be done directly on the websites of airlines.

Information Desk at Zadar Airport

Please follow the overhead signs to locate the Information Desk in the lobby.

Information desk officers can help you obtain valuable guidelines on traveling around Croatia.

Pet Relief at Zadar Airport

The airport has strict rules on animals at the facility.

Check with the airline about any restrictions or special rules regarding carrying pets onboard a flight.

You must also verify whether any health certificates, documents, and/or quarantine are required in the destination country. Pets must be carried in containers (kennels) that are strong enough to withstand breaking and prevent escape.

Pet owners have to respect the Community rules regarding the movements of pet animals.

All information about the necessary documents needed for your pet may be obtained from your airline.

Baggage Claim at Zadar Airport

Please retrieve luggage at your designated Baggage Claim on the Ground Level of the terminal. Carts are available to assist passengers with special needs.

The Baggage Claim area contains the Information Desk Center for your lost items, information on Rental Car, and other transportation needs.

In the case of missing items, contact your respective airline or their airline ticket counter.

For Lost or Damaged luggage, please report to the Lost and Found Office at +385 23 205 904 or E-mail: lost-found@zadar-airport.hr

When leaving a message, include your name, email, contact phone number, and a brief description of the lost item(s).

Disabled Passengers at Zadar Airport

Travelers with disabilities or medical needs who have questions about the policies or procedures at security checkpoints, please call +385 60 355 355.

Additionally, they may notify the airline, travel agent, ticketing agent, flight attendant, or gate agent when carts, wheelchairs, or medical transportation is needed.

Make arrangements for travel to and from airports, including transportation options.

Make these arrangements well in advance along with your flight arrangements to avoid frustration upon arrival and departure.